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Shipping, tracking, and returns built natively on Salesforce
Trusted by 700+ customers, Zenkraft runs natively on Salesforce, connecting shipping operations with customer data to streamline fulfillment and improve delivery experiences.
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Better shipping experiences
Give customers delivery dates and shipping costs upfront, real-time tracking, and self-service returns—native to Salesforce and Agentforce-ready.
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Automate shipping operations
Generate labels, compare carrier rates, track shipments, and manage returns—all directly in Salesforce to reduce manual work and scale fulfillment.
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Shipping labels
Generate shipping labels from any Salesforce object in seconds, individually or in bulk.
Rates and quotes
Calculate and compare real-time carrier rates and delivery dates without leaving Salesforce.
Automated tracking
Bring real-time shipment tracking into Salesforce to keep teams and customers informed.
Returns
Generate and send labels instantly, enable self-service, and track return shipments.
Multi-carrier shipping in Salesforce
Book shipments, generate labels, and compare carrier rates directly inside Salesforce using 200+ global carriers.
Delivery promises that increase conversions
Calculate and show accurate delivery dates, shipping costs, and multiple shipping options at checkout or in quotes.
Real-time tracking and proactive notifications
Bring shipment tracking into Salesforce and share real-time delivery updates—while Agentforce handles “Where is my order?” inquiries.
Automated returns and post-purchase service
Generate return labels, enable self-service returns, and track return shipments directly in Salesforce—while Agentforce handles return inquiries.
200+ Carriers Supported
Zenkraft provides built-in integrations for parcel, LTL freight, and same-day carriers worldwide, with new carriers continuously added to the platform.
Frequently Asked Questions
How does Zenkraft help automate shipping operations inside Salesforce?
Zenkraft reduces manual efforts for shipping operations by centralizing carrier workflows, shipment processing, tracking, and returns management using customer, product, order, or case data that already exists in Salesforce records, along with the powerful automation capabilities of the platform.
Can Zenkraft generate shipping labels directly inside Salesforce Sales Cloud and Service Cloud?
Zenkraft enables users to generate shipping labels directly anywhere within the Salesforce platform, including Sales Cloud, Service Cloud, Agentforce Commerce, Salesforce OMS workflows, and Agentforce actions.
Which carriers are supported for multi-carrier shipping automation in Salesforce?
Zenkraft provides integrations to major global and regional carriers including FedEx, UPS, DHL, USPS, Canada Post, Royal Mail, Australia Post, along with over 200 additional carrier integrations. See a list of our carrier partners here.
How does shipment tracking data sync back into Salesforce records?
Shipment tracking events synchronize directly to Salesforce records that can be attached to any standard or custom data object on the platform including Orders, Cases, Opportunities, Quotes, Accounts, etc.
Can customer service agents create shipments and returns without leaving Salesforce?
Customer service agents can create shipments, generate labels, track deliveries, and process returns without leaving Salesforce.
What Salesforce objects and workflows does Zenkraft integrate with natively?
Zenkraft integrates natively with any Salesforce standard or custom object, most typically including Orders, Cases, Accounts, Opportunities. Zenkraft invocable methods can be used within Apex code, custom Flows, and within any Commerce, FSL, RCA, or OMS workflows.